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Healthcare BPO Services

Optimized Healthcare Operations for Better Patient Care

We offer comprehensive, technology-driven solutions that enhance operational workflows, minimize errors, and accelerate revenue cycles, ensuring seamless coordination between healthcare providers and patients.

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Streamlining Healthcare Operations for Enhanced Efficiency and Patient Care

In the fast-paced healthcare industry, administrative and operational efficiency is essential to providing high-quality patient care. At OKISNA, our Healthcare BPO services are designed to help healthcare providers, hospitals, and insurance companies optimize their workflows, reduce operational costs, and improve service delivery. By outsourcing critical but time-consuming tasks to our experienced team, you can focus on what matters most—patient care and business growth.

Medical Billing & Coding

Streamlined medical billing and accurate coding to ensure timely reimbursements and compliance with healthcare regulations.

Claims Processing

Fast and efficient claims management to minimize denials and accelerate payments.

Revenue Cycle Management (RCM)

Comprehensive RCM solutions to improve cash flow and financial stability.

Insurance Verification & Authorization

Quick and reliable insurance eligibility checks to prevent claim denials.

Patient Scheduling & Appointment Management

Hassle-free scheduling solutions to improve patient engagement and clinic efficiency.

Medical Transcription Services

Accurate and timely medical transcription for patient records and documentation.

Electronic Health Record (EHR) Management

Secure and compliant management of digital patient records for seamless healthcare operations.

Data Entry & Document Management

Secure and organized data processing to reduce paperwork and enhance efficiency.

Telehealth Support Services

Assisting healthcare providers with telehealth operations, appointment management, and patient engagement.

Pharmacy Benefit Management (PBM) Support

Streamlining prescription processing, eligibility verification, and formulary management.

Medical Call Center Services

24/7 patient support for appointment booking, inquiries, and emergency assistance.

Healthcare IT Support

Reliable technical support for hospital systems, telemedicine platforms, and EHR software.

Physician Credentialing & Provider Enrollment

Ensuring compliance with licensing requirements for seamless provider onboarding.

Medical Record Indexing & Retrieval

Organizing, indexing, and securely retrieving patient records for easy access.

Denial Management & Appeals Processing

Identifying claim denials, addressing errors, and submitting appeals for faster reimbursements.

Healthcare Analytics & Reporting

Providing actionable insights through data analysis for better decision-making.

Regulatory Compliance & Audit Support

Ensuring HIPAA, GDPR, and other healthcare compliance standards are met.

Home Healthcare Support Services

Managing documentation, scheduling, and communication for home healthcare providers.

Patient Follow-Up & Surveys

Enhancing patient satisfaction through post-care follow-ups and feedback collection.

Medical Equipment & Inventory Management

Optimizing the supply chain for hospitals and healthcare facilities.

Wellness Program Administration

Assisting organizations in managing corporate health and wellness programs efficiently.

Why Choose OKISNA for Healthcare BPO Services?